FAQ
77fb FAQ — Bonus, Withdrawal and Cricket Betting
The questions that come up most often when playing at 77fb — how the welcome bonus works, how long it takes to withdraw to bKash or Nagad, what to do if there is a problem with your account, or how to read decimal odds in cricket betting — all answered in one place.
This page organises the most frequently asked questions from 77fb members into four sections: bonuses and offers, withdrawal topics, member account management and cricket betting. Every answer is concise but fully informative, so you can move forward without any uncertainty. You can view the latest offers on our bonus page, or read the responsible gaming guidelines to manage your budget. Only members aged 21+ may use 77fb's services.
Table of Contents
Category 1
Bonuses and Offers
Go to the 77fb Login page, create a new account and make your first deposit.
A minimum deposit of ৳200 activates the 200% welcome bonus, up to ৳5,000.
Example: deposit ৳1,000 and you get a ৳2,000 bonus, giving a total balance of ৳3,000. No separate form is needed
to claim the bonus — it is added automatically on your first deposit.
At 77fb the wagering requirement is 10 times the bonus amount. Only the bonus portion is counted,
not the original deposit. Example: deposit ৳1,000, receive a ৳2,000 bonus — wagering = ৳2,000 × 10 = ৳20,000.
This means you must place a total of ৳20,000 in bets before withdrawing bonus winnings. Bets on any
game count towards this amount.
Yes, 77fb bonuses have a fixed validity period. If the wagering requirement is not completed within that time,
the bonus and any winnings earned from it are automatically cancelled. It is best to start wagering as soon as
the bonus is activated. For the exact expiry conditions, read the
terms and conditions.
Yes, you can cancel an active bonus at 77fb. However, cancelling a bonus permanently removes that bonus and
any winnings earned from it — only the remaining portion of your original deposit is kept. Think carefully
before deciding. The cancellation option is usually found in account settings or via live chat.
The maximum welcome bonus at 77fb is ৳5,000. Since the bonus rate is 200%, a deposit of ৳2,500 is enough
to reach the maximum (৳2,500 × 2 = ৳5,000). Depositing more than that does not increase the bonus beyond ৳5,000.
Example: deposit ৳5,200 — bonus ৳5,000, total balance ৳10,200, wagering ৳5,000 × 10 = ৳50,000.
Yes. The 77fb VIP programme has five tiers: Bronze (up to 0.3%),
Silver (0.6%), Gold (0.9%), Platinum (1.2%) and Diamond (1.5%) weekly cashback.
The cashback is calculated on the net loss for the week. Example: a Gold member with a ৳20,000 net loss
receives cashback = ৳20,000 × 0.9% = ৳180.
Category 2
Withdrawal Questions
Withdrawals from 77fb to bKash, Nagad, Rocket or Upay are generally completed within 15 minutes to 2 hours.
In most cases the process finishes sooner. If you have been waiting more than 2 hours,
contact live chat.
No, winnings earned from a bonus cannot be withdrawn directly. The wagering requirement must be met first —
you need to place bets totalling 10 times the bonus amount. Once that is done, the bonus winnings move to
your main balance and you can withdraw ৳500 or more.
When a withdrawal shows as pending, it usually takes some time for security verification. At 77fb, the timeframe is 15 minutes to 2 hours. If it stays pending longer than that — make sure your account verification is complete and the wallet name matches the name on your account. If the issue continues, let us know via 24/7 live chat.
No. Under 77fb's security policy, withdrawals can only be made to a mobile wallet whose name exactly matches the name on your account. Sending money to a bKash, Nagad, Rocket, or Upay number registered under someone else's name is not possible. This is to prevent fraud.
The minimum withdrawal amount at 77fb is ৳500. Withdrawal requests below this amount are not accepted. Please wait until your balance is at least ৳500. For deposits, the minimum amount is ৳200.
Withdrawals from 77fb are currently available through bKash, Nagad, Rocket, and Upay. The same four methods are also active for deposits. Note that Rocket is Dutch-Bangla Bank's mobile wallet. A minimum of ৳500 applies to each withdrawal.
Category 3
Member Account
On the 77fb Login page, click the "Forgot password?" link. Enter your registered mobile number or email and an OTP or reset link will be sent to you. After verifying the OTP, set a new password. If you have trouble with the process, contact 77fb's 24/7 live chat directly — support is available in Bengali.
The most common reasons are: wrong username or password, Caps Lock being on, the account being temporarily suspended, or accumulated cookies and browser cache. First try resetting your password. If that doesn't work, clear your browser and try again. If everything seems fine, contact 77fb support.
A 77fb account username typically consists of English letters and numbers, with no special characters. For the password, using at least 8 characters with a mix of uppercase and lowercase letters, numbers, and a special character keeps your account more secure. Never share your password with anyone.
When logging in from a new device for the first time, 77fb may request OTP verification for security. A code will be sent to your registered mobile or email — entering it will complete the login. If you use the 77fb app, you can access the same account on both Android and iOS.
It is possible to log in to a 77fb account from multiple devices, but having multiple sessions running at the same time is not safe, and the system may automatically end older sessions. Each person may only open one account — creating two accounts under the same name is not allowed.
Yes. To open an account at 77fb and participate in any casino or betting activity, you must be at least 21 years old (21+). A national ID card or equivalent document may be requested during age verification. To learn more about responsible gaming, visit the Responsible Gaming page.
Category 4
Cricket Betting
For cricket betting at 77fb, decimal odds are the easiest to work with. Say Team A's odds are 1.45 and Team B's are 2.75. If you place ৳1,000 on Team B, your return = ৳1,000 × 2.75 = ৳2,750 (profit ৳1,750). If Team A wins, that ৳1,000 is lost. With decimal odds, the stake is always included in the return, so profit is easy to calculate.
Yes. At 77fb you can bet on BPL, IPL, the T20 World Cup, and various other international cricket events. The cricket betting page shows a live list of active matches and odds. Betting markets are also available for Bangladesh Tigers matches.
If a match is cancelled due to rain or the result is 'No Result', the bet is generally voided and the full stake is refunded. However, settlement rules may vary depending on how much of the match was played. Check 77fb's betting rules for specific conditions.
In live betting, odds change in real time as the match is in progress. At 77fb's in-play market, you can bet on the next wicket, over/under runs, or the live match winner. You need to decide quickly because odds change every moment. Make sure your balance is confirmed before placing a live bet.
In an accumulator bet, you win the full amount only if all selections win. Example: 3 selections at odds of 1.40, 1.70, and 1.90 respectively — combined odds = 1.40 × 1.70 × 1.90 = 4.52. A ৳100 stake returns ৳452, but if even one selection loses, the entire ৳100 is gone. So multi-bets carry higher risk — choose carefully.
The minimum deposit to play cricket betting or any game at 77fb is ৳200. This can be done through bKash, Nagad, Rocket, or Upay. The amount is added to your account balance immediately after deposit and can be used in any betting market.
Have more questions? We're always here
If you didn't find an answer in the FAQ above, contact 77fb's support team directly. Assistance is available in both Bengali and English.
Live Chat
24 hours a day, 7 days a week. You'll find the chat icon in the bottom right corner of any page on the site. You can usually get a response within a few minutes.
Email Support
For complex issues, write to us at: [email protected] 24/7 email support is also active and you can write in Bengali.