77fb Privacy Policy
This document gives a full account of how the information you provide on the 77fb platform is collected, where it is stored, and how it is kept secure.
This privacy policy applies to users of the 77fb platform. It explains what information we collect when you use our site, how we use it, and what rights you have. Continued use of the site is taken as your agreement to the terms of this policy.
1. How Information Is Collected
77fb collects user information through several methods. Information provided during registration, transaction processing, and customer support is collected directly. In addition, some information is collected automatically based on your activity on our platform.
1.1 Directly Collected Information
- Name, email address, mobile number, and date of birth
- Username and password entered when creating an account (stored in encrypted form)
- Payment details provided during deposits and withdrawals (bKash, Nagad, Rocket, or Upay number)
- National ID card or passport details provided for identity verification
- Messages and related information provided during live chat or email contact
1.2 Automatically Collected Information
- IP address, device type, operating system, and browser version
- Date, time, and list of pages visited when accessing the site
- Session information collected through cookies and similar tracking technologies
- Gaming activity data — bet amounts, results, and session duration
2. Purpose of Using Information
Collected information is used only for specific and lawful purposes. 77fb never sells your information to third parties. The main purposes for which information is used are listed below:
- Account Management: To handle registration, login, and account security.
- Transaction Processing: To complete deposits and withdrawals correctly.
- Identity Verification: To confirm correct age and prevent fraud.
- Customer Support: To provide assistance via live chat and email.
- Platform Improvement: To make the user experience simpler and more effective.
- Bonuses and Promotions: To deliver relevant offers to eligible users.
- Responsible Gaming: To identify unusual gaming behaviour and provide timely support.
Our Responsible Gaming Policy ensures that no user's information will ever be used against their own protection.
3. Information Storage and Security
The security of your information at 77fb is the highest priority. All collected data is stored on encrypted servers, and modern technology is used to prevent unauthorised access.
3.1 Technical Security Measures
- Data transfers are secured through SSL (Secure Socket Layer) encryption.
- Passwords and sensitive information are stored in hashed form, never in plain text.
- Potential risks are reviewed through regular security audits.
- Firewall and access control systems remain active at all times.
3.2 Data Retention Period
Information is retained for as long as your account is active. Even after an account is closed, information required to meet legal obligations may be kept for a specified period. Once that period ends, the information is securely deleted.
77fb's security infrastructure protects users' financial information with the highest priority. bKash, Nagad, Rocket, and Upay transaction details are not used for any purpose beyond payment processing.
4. Sharing Information with Third Parties
77fb does not sell or rent your personal information to third parties for commercial purposes under any circumstances. However, specific information may be shared in the limited situations described below:
4.1 Service Provider Partners
The services of certain trusted technology partners are used to operate the platform — such as payment processing and technology infrastructure. These partners receive only the information necessary for their specific service and are bound by confidentiality agreements.
4.2 Legal Obligations
Information may be provided in response to a court order or a lawful request from a competent authority. In such cases, 77fb will attempt to notify the user in advance, unless prohibited by law.
4.3 Fraud Prevention
In the interest of platform security and user protection, relevant information may be shared with partner organisations involved in fraud investigations.
5. Cookie Policy
The 77fb website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.
5.1 Types of Cookies
- Essential Cookies: To keep login sessions active and ensure security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyse site usage and improve the service.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect some key functions of the site.
6. User Rights
Every user registered with 77fb has specific rights regarding their own information. We respect these rights and help users exercise them.
- Right to Know: You may request to know what information we hold about you.
- Right to Correction: You may request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances you may request that your information be deleted, though this is limited where legal obligations apply.
- Right to Restrict Processing: You may request that your information be used only for specified purposes.
- Right to Object: You may opt out of receiving marketing messages at any time.
To exercise these rights, contact our support team. Our Terms and Conditions contain further details about these rights.
7. Protection of Minors
77fb strictly follows a 21+ age policy. Information from anyone under 21 is not knowingly collected. Age is verified at registration, and the identity verification process ensures this rule is enforced.
If we become aware that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed.
8. Changes to the Policy
77fb reserves the right to update this privacy policy as needed. If any significant changes are made, a notice will be published on the site and the "Last Updated" date at the top of the document will be changed.
Continued use of the site after any changes will be taken as your agreement to the updated policy. We therefore recommend visiting this page regularly.
Visit our About Us page to learn more about us and understand 77fb's services in detail.
9. Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact us. The 77fb support team is available seven days a week, twenty-four hours a day in both Bangla and English.
For privacy-related requests, we generally aim to respond within a reasonable time. For more general questions, see our Frequently Asked Questions (FAQ) section.